Rakhi-Certified VK Teacher
Keymaster
Post count: 6817

@Babita

You can also post a negative feedback comment on the shopping website from where you got the laptop purchased. Describe the whole scene in strong words.

You get a perfect replacement with ease.

I have done this earlier for some online purchases where products were faulty. And i got some complimentary gift along with replacement. Its even their reputation at stake.