Today after a long time I am writing in the forum. I need help on a problem faced by my colleague due to my small mistake
I work as an Astt Branch Manager in a company. There was an incentive of 25000 which one of my colleague was supposed to receive and she really work very hard for it. Due to my small negligence of not updating one record (parameter) in time. She is going to lose it. It's not her mistake yet she is facing it. My subordinates trust me as a manager, Leader and they really respect me for the same. So ultimately it's my responsibility to take care of their remuneration. It usually never happens from my side but this time it did
I wrote a mail to my seniors for the same but as of now there is no reply. The company has a policy of giving due importance to it's employees but this time, it's like they are deaf and not responding
Since it's my mistake though small, its my responsibility so i am ready To pay her the incentive from my pocket but I am really not able to know how to handle the situation. She is a very good employee and losing such a good amount will be a setback for her. Please help me so that I can retain a good employee
Please tell me what and how shall I request VK?